Satisfaction Guarantee
Live well, with confidence
Please see our updated Return Policy here.
We always want you to be 100% satisfied with each and every purchase—that’s why we have our satisfaction guarantee. Let us know if you don’t like a product, and we’ll give you a refund and help you find a better solution.
How it works
- On GNC.ca
- In a GNC store
Gather your items
Find and print your digital packing slip. Package it all up.
Whether you’ve eaten part of a protein bar or used a few scoops of that pre-workout powder—you can still return your product as long as all paperwork and accessories are included.
Return it
Ship it off.
Once your items are organized, the hard part is over. Easily return your products within 30 days from the
purchase date to receive your refund.
Gather your items
Locate your payment method. Find your sales receipt.
Whether you’ve eaten part of a protein bar or used a few scoops of that pre-workout
powder—you can still return your product as long as all paperwork and accessories are included.
Return it
Bring us your item(s).
Once your items are organized, the hard part is over. Easily return your products within 30 days from the purchase date to receive your refund.
Ask an expert
Chat with a GNC Associate to see which products may work better for you.
Not a fan of the flavor? Didn’t see the results you expected? We understand that
nutrition is personal and we have solutions to help.
Why choose GNC?
Whether you’re just getting started, or you need to keep going, GNC is there for you from start to finish with high-quality, innovative wellness solutions.
The fine print
Return exceptions include:
- GNC Gift Cards
- GNC products sold by unauthorized sellers. GNC is unable to control the quality of GNC products sold by unauthorized sellers.
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