If you receive a damaged or defective item, contact a Customer Service Representative within 30 days of delivery at 1-866-795-6476. Please supply the Representative with your order number and item number from your original confirmation e-mail. The Representative will also need your e-mail address and phone number. GNC.ca will make every reasonable effort to replace the item in a timely manner. We cover shipping charges if there was damage to the item due to shipping.
If there is extensive damage to the packaging, contact a Customer Service Representative immediately at 1-866-795-6476. Please have your order number available when you contact the Customer Service Representative.